[FF4003] - During the installation of the David® client on a system running Microsoft® Windows NT® (version 4.0) the associated FaxWare® printer driver has not been installed automatically. How can I add it later on?

Tobit® FaxWare® 5.2/David® 5.2 Client for Microsoft® Windows NT®

Create the printer manually in the same way you would normally add a local printer:

Start
 -> Settings
  -> Printer
   -> Add New Printer

The FaxWare® Printer will not be shown in the device list presented. Select [Diskette] and specify the directory

...\David\Clients\Windows\Winnt\400

on your associated server. If no logical port is available ("SERVER" in most cases), attach the driver to LPT1 temporarily. Then reinstall the David® client which should adjust the port allocation of the printer driver to point to the server.

[FE9006] - I'm using FaxWare® 5.2 and want to upgrade the system to David® 5.2. The media and the original license card has been delivered already. How can I upgrade my system?

Tobit® FaxWare® 5.2/David® 5.2 for NetWare[tm]:

During installation of FaxWare® 5.2 all required files have been transferred to the server already. To enable the additional functions of David® select

David Service Layer
 -> Configuration
  -> Databases
   -> Licenses
    -> System

on the system console and type in the new license key. Finally all David® modules should be unloaded and reloaded again (do not forget to register your new software with Tobit®).

[FE9007] - During normal use of David® Client for Microsoft® Windows® 98 suddenly all archives seem to be empty. What could have happened?

Tobit® FaxWare® 5.2/David® 5.2 SP2 Client for Microsoft® Windows® 98:

This effect may be observed after the David® Service Layer has been unloaded and reloaded in the meantime (e.g. by administrator). Just close (exit) the client and restart it, then the archives will be displayed correctly with their contents.

[FE9014] - After Installation of a new NetWare® 5 SP2 server and David® 5.2 SP2 no David®/FaxWare® printers can be associated, pressing [Ins] just returns an empty selection list even though NetWare® printers have been setup which work fine. What could cause this?

Tobit® FaxWare® 5.2/David® 5.2 SP2 for NetWare®:

Check if your printers have been configured via "Novell Distributed Print Services" (NDPS). David®/FaxWare® does only show NDS® objects of type "print queue" in the selection box, NDPS printer objects are not recognized. In this case configure the printer(s) the traditional way (print server, queue, printer) so that the queue will be detected by David®/FaxWare®.